Customer Reviews

My sincere thanks to Alan for the excellent assessment and repairs to a badly installed bi-fold door system and a tilt/turn window by another company at my property. His 'trouble-shooting' colleague Martin attended yesterday. I can attest to the fact that he is the 'Red Adair" of the door/window installation industry. He came highly recommended by Nick Dardalis of Aluminium Trades Supply website. His thoughtful, thorough approach soon identified three key problems, which were then addressed promptly and efficiently in a highly professional manner without casting any aspersions. A terrific service. I cannot praise them enough.
Hilary Ball
Hilary B.
12:08 04 Oct 19
Alan and his team did and excellent job installing two very large windows that have completely transformed our dining room. Gone are the hideous white plastic windows from the 90s, now we have the view in to our garden framed by two gorgeous black framed aluminium windows.
L Dowding
L D.
18:10 12 Aug 19
Very pleased with the finished new french doors - Alan's suggestion was exactly right, and Martin and Alfie did a very good job of fitting them with the minimum of mess and very quickly. The doors are very good quality as you would expect of the type, and I would definitely use Newlite to fit this make or any other doors or windows when needed.
Val Evans
Val E.
17:02 27 Jul 19
I contacted Alan initially to enquire about a bifold door and window for my kitchen. I was so impressed with the service I received, I asked if he could potentially do some snagging on windows I previously had installed by another company but had issues with. Alan did a site visit the following day to take a look at the windows and within 3 days he had someone on site who had excellent attention to detail fixing all the issues we had - my windows look amazing! I’m not usually one to write reviews but I have already recommended Alan and Newlite to all my family and friends and I wouldn’t hesitate to contact him again.
Dinah Lowdell
Dinah L.
20:50 05 Jun 19
Had Newlite come to fix a problem with my mums conservatory. Couldn't fault them. Kept me informed through out the process and were very helpful.
Lisa Hale
Lisa H.
16:09 21 May 19
Really pleased with latest installation from Newlite the bi-fold doors look great!
Jo Barnes
Jo B.
18:03 16 May 19
A good all round product and very helpful and professional team. Very impressed by their willingness to get the job done right and on time. We were kept in the loop by management at all time.
Andrew Stephenson
Andrew S.
09:35 04 May 19
Brilliant experience dealing with the Newlite team. Excellent communication, trustworthy and very reliable. My windows look absolutely incredible. I’ve already recommended to one friend and won’t hesistate to recommend to more.
Candice Juniper
Candice J.
06:20 19 Apr 19
I'm so super happy with Alan, his team and most importantly the product. Alan knew exactly what we wanted and provided a sleek, affordable solution - much better than I anticipated. Great communication from quote to installation. We just need to save up to have the rest of our house done next and we'll be sure to get Newlite back in for this too.
Louisa Hammond
Louisa H.
13:37 15 Apr 19
We have recently had a conservatory built, by-fold doors installed and the glass replaced in existing double glazing units by Newlite. Their quote was extremely competitive and all of the products have been of a high standard, as has the workmanship of the people from Newlite. Everyone from the guys that dug the foundations and built the walls through to Martin and his assistant who did the frame and glasswork was extremely friendly and efficient, always leaving the site as tidy as possible at the end of the day.We now have a fantastic conservatory with blinds set into the windows and under floor heating.We would not hesitate to use Newlite again in the future and would definitely recommend them. Many thanks to Alan and his team.
John McCleverty
John M.
15:48 10 Apr 19
Fiona, East Kent. Alan did an excellent job helping me select windows and doors for a major house refurbishment. They look stunning. He later went out of his way to get the manufacturer to rectify some minor faults, and made sure everything was operating properly. As did his fitter Martin. His customer service is excellent.
Fiona S Waters
Fiona S W.
13:52 03 Apr 19
Very pleased with the supply and fit of my window and door. All very straightforward and will definitely use Newlite again in the future 🙂
Andrea Foggon
Andrea F.
10:30 22 Mar 19
Wow, what an incredible job the guys have done.From someone who had been messed about by a national company, I was naturally dubious of all firms... Alan immediately put my mind at rest, no nonsense, no hard sell - simply backing himself and his company and putting my mind at ease.Communication through the whole process was as promised, timely and clear. Excellent.Now the fitting, Martin and Connor were gents, respectful, diligent, hardworking and polite. All I can say is quality, absolute quality.Would have no hesitation recommending this company to others, would use them again tomorrow if I needed too. What a cracking find. Hope more work is directed through from the work they done on my home.
Bennibenj
Bennibenj
17:19 21 Mar 19
Wow, what an incredible job the guys have done.From someone who had been messed about by a national company, I was naturally dubious of all firms... Alan immediately put my mind at rest, no nonsense, no hard sell - simply backing himself and his company and putting my mind at ease.Communication through the whole process was as promised, timely and clear. Excellent.Now the fitting, Martin and Connor were gents, respectful, diligent, hardworking and polite. All I can say is quality, absolute quality.Would have no hesitation recommending this company to others, would use them again tomorrow if I needed too. What a cracking find. Hope more work is directed through from the work they done on my home.
Ben Coe
Ben C.
17:16 21 Mar 19
Fantastic prompt service , nothing too much trouble even when I changed my mind on design.Professional all round.Highly recommend Alan and his team.
Di
Di
17:53 06 Mar 19
Absolutely delighted with the job completed by Alan and his team. Totally professional and courteous throughout the entire job. Would highly recommend Newlite for any double glazing requirements.
David Bristow
David B.
19:58 28 Feb 19
Polite and efficient service with a good well fitted product at a great price. Everything fitted to schedule with great care taken during fitting to get things just right.
Brian Madden
Brian M.
13:26 21 Feb 19
I have had a new front with french windows put onto a conservatory and new french doors put into a different property, and I can only give Newlite the highest recommendation. I have been absolutely thrilled with both installations. It is a family run company of lond standing and they give the highest standards of service and workmanship. They listen carefully and ensure that the design and fitting is exactly to customer requirements. Their installers are polite tidy, and considerate. They have excellent after care service if ever needed.Absolutley brillian! I am completely over the moon!
Kym Lyons
Kym L.
17:00 01 Oct 18
Great price and very professional. Windows look great and a friendly service from Allan and Martin.
Pippa Williams
Pippa W.
08:57 25 Sep 18
An excellent service. Alan didn't do the hard sell; he took time to discuss and consider conservatory design options that would complement our Edwardian house. His team of surveyors, builders, electricians and, especially the final fitter, Lee were a delight to have working here. Even our neighbours have told me how considerate they were.. The quality of the fittings and workmanship were just as advertised. I wouldn't hesitate to recommend them.
John Sharpe
John S.
23:08 20 May 16
Very impressed with the quality of the windows, door and installation. 10/10
Graeme Crompton
Graeme C.
19:16 04 May 16

Why Choose Newlite

The team at Newlite have been helping home-owners in Sussex, Surrey and Kent improve and add value to their properties for over 25 years.

All of our jobs are subject to thorough surveys and evaluations. You can commission us with total confidence as we are approved members of relevant trade bodies:

So as well as guaranteed personal service from the business owners, here are some other reasons why our customers trust us to help them with their home improvement projects:

  • Trained and experienced installers who care about attention to detail
  • 10 year insurance-backed guarantee
  • Local reputation with many satisfied customers
  • Top brands of PVCu windows and doors at great prices.
  • The latest bifolding and sliding doors
  • Long-established family owned local business
  • Free Quotations and Home Surveys
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